Subscription stuck in "Pending"
- The payment gateway webhook has not confirmed activation yet.
- Wait 5–10 minutes after payment.
- If still pending, click Complete Payment to retry.
- If the issue persists, contact support with your transaction reference.
"PayPal API error"
- Gateway communication failure.
- Retry in a few minutes.
- Check PayPal’s service status at https://www.paypal-status.com/.
Subscription activated but features still locked
- Cache may not have refreshed.
- Sign out and sign back in.
- Wait 2–3 minutes for the subscription cache to clear.
Cannot cancel subscription
- The Cancel button only appears for Active subscriptions.
- If you cannot see it, your subscription may already be in a terminal state.
