Table of Contents
Errors, Messages, and Common Fixes #
| Message | Why It Happens | How to Fix |
|---|---|---|
| LinkedIn shows Needs setup in the Publishing Wizard | LinkedIn is not connected yet | Connect it from LinkedIn → Overview (see 15.1) |
The LinkedIn connection has expired. Reconnect LinkedIn to continue. | The yearly authorization ended, or access was removed on LinkedIn | Click Reconnect LinkedIn on the overview |
| A Company Page is missing | The member who connected is not an administrator or content administrator of it | Give them the role on LinkedIn, then click Refresh Pages |
| LinkedIn statistics aren’t available to you | Your plan doesn’t include LinkedIn analytics, or you don’t have "View LinkedIn analytics" | CompanyAdmin: click See plans. TenantUser: ask your company administrator |
This LinkedIn Page is no longer available to the connected member. | The member lost their role on the Page | Choose another Page, or restore the role and refresh |
LinkedIn takes MP4 videos only. | The video is in another format | Convert it to MP4 and attach it again |
LinkedIn polls can't carry images, video or documents… | Media is attached to a poll | Remove the media or choose Standard |
Give the document a title… | A document post has no title | Enter a Document title in the LinkedIn tab |
Give the article a title — LinkedIn does not read it from the link. | An article post has no title | Enter the article’s title |
LinkedIn did not confirm whether the post was published. Check LinkedIn before publishing it again. | LinkedIn did not answer while a personal-profile post was being created | Look at your profile on LinkedIn first; retry only if the post is not there |
Your plan's daily LinkedIn publishing limit has been reached… | The plan’s LinkedIn limit is used up for that day or month | Wait, or upgrade your plan |
LinkedIn publishing is temporarily unavailable. The post will be retried automatically. | LinkedIn is busy or rate limiting | Nothing to do; the post is retried on its own |
If LinkedIn features stop working #
- Open LinkedIn → Overview and check the connection and Pages.
- If it says the connection needs attention, click Reconnect LinkedIn.
- Confirm your user still has LinkedIn access under User Management → Data Access.
- For a failed post, open its Failed badge in Social Media → Posts to read the reason, then Retry.
What happens if this fails? #
- If LinkedIn stops accepting the connection, company administrators are notified and LinkedIn publishing pauses; queued posts fail with a reconnect message and can be retried after reconnecting.
- A post that LinkedIn refuses is marked Failed with the reason; nothing is published.
