Support
How can we help?
A question about Peikly, a problem with your account or an integration that won't connect: pick the quickest way to reach us.
Read the documentation
Step-by-step guides for every part of Peikly, from connecting your number to building a workflow.
Open the docsAsk in the app
Signed in? Press Support at the bottom right of any page. The assistant answers straight away, and on paid plans it can pass your question to a person.
Log inMessage us on WhatsApp
Quick questions before you sign up, or help choosing a plan. A person from our team answers.
Chat with usEmail support
Technical issues, integration problems and account questions. Write to support@peikly.com.
Send an emailHelp us help you
What to include when you write to us
The more we know, the faster we can fix it. These five things usually save a round of questions.
- Your Peikly account or company name
- A short description of the problem
- The feature or integration you were using
- Any error message, or a screenshot
- The steps that led to it
Using Peikly with another system? Name the platform (for example WordPress or WooCommerce) and its version. For the API, include the response's error code and the event ID, never your token.
Not sure where to start?
Send us a line describing what you need. We'll point you to the right place.