The Contacts Dashboard shows reports and charts about your whole contact base. Open it from the sidebar: Contact Management → Dashboard. Contacts List at the top takes you back to the list.
Available on every plan:
- Summary tiles: Total Contacts, Active, Inactive, Tagged, and New This Week.
- New & Updated Contacts — Last 30 Days: a daily chart comparing the current 30 days with the previous 30.
- New Leads by Source: where your new contacts came from.
- Contacts by Country: a map and list, with a count of contacts that have no country.
- Channel Health: the share of contacts with a valid, reachable WhatsApp number and email address.
With Advanced Reports (higher-tier plans; otherwise the section shows Plan Upgrade Required):
- Tag Word Cloud: your most-used contact tags.
- Tag Co-occurrence: which pairs of tags are most often applied to the same contact.
- Dynamic Chart Generator: filter contacts by country, city, language, person type, status, tag, email status or WhatsApp status; choose what to Group By and a Chart Type (Bar, Line or Doughnut). The chart updates as you change the options.
The dashboard counts only the contacts you are allowed to see, so two users can see different numbers (see 6.5 User Contact Data Access). Empty charts say "No … data available yet" until enough contacts have that information.
