Table of Contents
Common Use Cases #
- Publish supporting social content for a live campaign.
- Reply to Messenger conversations from active prospects or customers.
- Review post performance before repeating or boosting similar content.
Errors, Messages, and Common Fixes #
| Issue | Cause | Fix |
|---|---|---|
| Facebook menu not visible | Meta not connected or pages_show_list not granted | Connect Meta with Facebook Pages permission |
| Cannot manage messages | Messaging permission not granted | Reconnect Meta with messaging permissions |
This post can't be edited. It may have been deleted, or it is already published. | The post is live, in the publishing queue, or was deleted | Wait until it is live, or create a new post |
| Delete from Facebook fails | Facebook refused to remove the post | Remove it on the Page, then choose Delete from the CRM only |
If Facebook features stop working #
- Check whether Meta is still connected.
- Confirm the correct Facebook Page is still linked.
- Confirm the current user still has messaging or publishing access.
- Retry a read-only action first, then retry publishing or replying.
What happens if this fails? #
- If Page permissions are removed, Page data and posting features stop loading.
- If Messenger access is removed, message handling stops until permissions are restored.
- If publishing fails, the post is not published and shows Failed in Posts — fix the cause, then Try again or Edit it.
