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20. Sales Partner Program: Troubleshooting

Errors, Messages, and Common Fixes #

MessageWhy It HappensHow to Fix
Invalid password setup link.Activation link expired or already usedAsk the platform administrator to resend your invitation
A referred company does not appear in My ClientsThe company did not register through your referral link, or registration is still processingConfirm the client used your exact referral link; allow a few minutes and refresh
A subscription event does not appear in My EarningsNo commission rate is set for you yet, the subscription is still in its waiting period, or the plan is freeCheck with the platform administrator about your commission rate; free plans never generate commission
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