Table of Contents
- Click Browse Available Plans (or Choose a Plan if no plan is active).
- Use the Monthly / Yearly toggle to compare billing cycles.
- Review each plan card’s features and limits.
- Click the action button on the plan you want:
Select Free Plan— free plans activate immediately.Select Plan— redirects to the payment gateway (PayPal).
- Complete payment on the gateway page.
- After approval, return to Application. Your subscription status changes to
Pendinguntil the gateway confirms activation.
Errors:
| Message | Why It Happens | How to Fix |
|---|---|---|
Plan not found or inactive. | Plan was removed or deactivated | Choose a different plan |
No external plan ID configured. | Plan not linked to billing gateway | Contact support |
No plans available at this time. | All plans inactive or none published | Contact support |
Subscription checkout was cancelled. | User cancelled on the gateway page | Retry checkout when ready |
PayPal API error: {status} | Gateway communication error | Retry; if persistent, contact support |
Introductory Offers #
A plan may carry a limited-time introductory offer — for example 50% off for the first 3 months. When one applies to a plan you’re choosing, the picker shows the regular price crossed out, the discounted price, how many months it lasts, and the date the offer closes to new sign-ups. Some offers are open to everyone; others arrive only through a private link someone sends you (for example by email or WhatsApp) and may ask for a code — if you have one, enter it under Have an offer code? on the plan step.
What to know:
- Monthly billing only. Switching the toggle to Yearly shows the regular yearly price with no discount.
- Once per company, ever. A company gets at most one introductory discount in its lifetime — cancelling and subscribing again does not unlock another one.
- Changing plans or cancelling ends it. If you switch plans or cancel while a discount is running, the discounted price does not carry over; you’ll see a warning before you confirm. While it’s running, the billing page shows how much time is left and what you’ll pay once it ends.
- An offer that has closed, is full, or doesn’t apply to your plan simply shows the regular price — it never blocks checkout.
