"Unable to sync phone numbers from Meta."
- Check your Meta connection on the Status page.
- Verify your token has not expired in Meta Business Manager.
- Try disconnecting and reconnecting Meta.
Embedded Signup popup blocked
- Allow popups for the Application domain in your browser.
- In Chrome: click the popup blocked icon in the address bar → Always allow.
Instagram/Facebook not visible after connecting Meta
- Confirm you granted the required permissions during Embedded Signup.
- Go to Meta Permissions and check if the required permissions are listed.
- Click Refresh Permissions to re-sync.
- If still missing, disconnect and reconnect Meta, granting all requested permissions.
Publishing to Facebook or Instagram fails with (#200) Permissions error
- This always means a missing Meta permission, never a wrong password or a wrong Page.
- Open Meta Platform → Channel setup and find the Instagram and Facebook capabilities panel. The red badge names the exact scope that is missing.
- Click Grant all missing permissions and tick every box in Meta’s dialog.
- See 8.3a Instagram & Facebook Capabilities.
A capability is still red straight after granting permissions
- Some scopes (most often
pages_messagingfor Messenger, and the Instagram messaging scopes) need the Peikly Meta app to hold Advanced Access via Meta App Review. Until that is approved, Meta grants them only to people with a role on the Meta app and silently omits them for everyone else, even though the dialog succeeds. - If you ticked every box and it is still red, this is the cause. Contact support — it cannot be fixed by reconnecting.
Meta keeps not asking for a permission I declined earlier
- Meta does not re-prompt for a previously declined permission unless explicitly asked. Peikly now always asks, so use Grant all missing permissions to force the re-prompt.
