View Categories

Troubleshooting: Password Reset Links

No reset email received

  1. Check spam/junk folder.
  2. Wait 5–10 minutes.
  3. Ensure you typed the correct email address.
  4. For security, the system never confirms if an email is registered — the message always says "If registered, you will receive a link."

"Invalid password reset link."

  • Link expired (typically expires in 24 hours) or was already used.
  • Request a new reset link from the Forgot Password page.
Scroll to Top