Table of Contents
Application enforces limits based on your subscription and provider configuration. When a limit is reached, the system blocks new work, defers queued work, or asks you to upgrade.
| Limit Area | What Is Limited | What Happens at the Limit | What You Should Do |
|---|---|---|---|
| WhatsApp daily sending | Messages per phone per UTC day | New sends fail or broadcasts slow down/defer | Wait for the next UTC day, use another active phone, or lower send volume |
| Email sending | Provider quota, mailbox quota, or plan-based usage | Sends fail, defer, or become temporarily unavailable | Check provider limits and validate the selected mail server or mailbox |
| Campaign creation and broadcasting | Campaign count or broadcast quota | New campaign or broadcast actions are blocked | Review current plan usage in 19. Billing and Subscription |
| Workflow access and usage | Workflow feature and plan-based limits | Workflow creation or execution is blocked | Upgrade to Enterprise or reduce active workflow usage |
| User count | Active tenant users | New user creation is blocked | Deactivate unused users or upgrade your plan |
| Media storage | Tenant storage usage | Uploads fail when quota is full | Delete unused files or increase storage through plan changes |
If a Limit Is Reached #
- Read the exact message shown in the UI.
- Confirm whether the limit is daily, monthly, or plan-based.
- Check current usage in 19. Billing and Subscription.
- Retry only after the reset window, or upgrade if the action is time-sensitive.
