---
title: Platform Limits and Quotas
description: Application enforces limits based on your subscription and provider configuration. When a limit is reached, the system blocks new work, defers queued work…
url: "https://peikly.com/docs/platform-limits-and-quotas/"
updated: "2026-10-10"
category: Getting Started
tags:
  - Manual sync
---

# Platform Limits and Quotas

Application enforces limits based on your subscription and provider configuration. When a limit is reached, the system blocks new work, defers queued work, or asks you to upgrade.

| Limit Area | What Is Limited | What Happens at the Limit | What You Should Do |
| --- | --- | --- | --- |
| WhatsApp daily sending | Messages per phone per UTC day | New sends fail or broadcasts slow down/defer | Wait for the next UTC day, use another active phone, or lower send volume |
| Email sending | Provider quota, mailbox quota, or plan-based usage | Sends fail, defer, or become temporarily unavailable | Check provider limits and validate the selected mail server or mailbox |
| Campaign creation and broadcasting | Campaign count or broadcast quota | New campaign or broadcast actions are blocked | Review current plan usage in [19. Billing and Subscription](/docs/billing-and-subscription/) |
| Workflow access and usage | Workflow feature and plan-based limits | Workflow creation or execution is blocked | Upgrade to Enterprise or reduce active workflow usage |
| User count | Active tenant users | New user creation is blocked | Deactivate unused users or upgrade your plan |
| Media storage | Tenant storage usage | Uploads fail when quota is full | Delete unused files or increase storage through plan changes |

## If a Limit Is Reached

1. Read the exact message shown in the UI.
2. Confirm whether the limit is daily, monthly, or plan-based.
3. Check current usage in [19. Billing and Subscription](/docs/billing-and-subscription/).
4. Retry only after the reset window, or upgrade if the action is time-sensitive.