Table of Contents
Manage notifications #
Manage notifications to stay updated with important system events such as new messages, workflow activity, and alerts.
Notifications help you quickly access relevant actions without navigating through multiple sections.
When to use manage notifications #
Use manage notifications when you need to:
- Check new messages or replies
- Monitor workflow execution
- Track system alerts or issues
- Stay updated on important activities
How to access manage notifications #
To access manage notifications:
- Click the Notification Bell (🔔) in the top navigation bar
- View the list of recent notifications
- Click a notification to open the related page
Types of notifications in manage notifications #
You may see notifications for:
- New WhatsApp or Email messages
- Campaign activity or updates
- Workflow execution events
- System alerts or warnings
- Subscription or billing updates
What happens after using manage notifications #
- Clicking a notification redirects you to the relevant module
- Notifications may be marked as read automatically
- You can quickly take action from the linked page
Common issues in manage notifications #
No notifications visible #
Possible causes:
- No recent activity
- Notifications already read
- Feature not used recently
How to fix:
- Trigger an action (send campaign, receive message)
- Check related modules:
- 👉 WhatsApp campaigns: create & send
- 👉 Email campaigns: create & send
Notifications not updating #
Possible causes:
- Browser caching
- Session delay
How to fix:
- Refresh the page
- Log out and log in again
Notification opens wrong or empty page #
Possible causes:
- Feature access restricted
- Missing permissions
How to fix:
- Verify permissions here:
👉 User roles and permissions
Best practices for manage notifications #
- Check notifications regularly
- Use notifications to navigate quickly
- Do not ignore system alerts
- Combine with workflows for better tracking
