View Categories

Troubleshooting: LinkedIn

LinkedIn is missing from the Publishing Wizard or shows "Needs setup"

  • LinkedIn is not connected yet, or your plan does not include it. A company administrator connects it from LinkedIn → Overview.

My Company Page is not listed

  • The member who connected LinkedIn must be an administrator or content administrator of the Page. Fix the role on LinkedIn, then click Refresh Pages.

A post stays on "Publishing"

  • Videos and documents are processed by LinkedIn before they go live, which can take several minutes. If it fails, the post turns Failed with the reason and you are notified.

"The LinkedIn connection has expired"

  • LinkedIn needs the member to authorize again once a year, or the access was removed on LinkedIn. Click Reconnect LinkedIn on the overview.
Scroll to Top