All need a contact. On message and store triggers, put Add/Upsert Contact first, or the condition fails with "…requires a contact context". Output 1 = TRUE, output 2 = FALSE.
| Condition | TRUE when | Settings |
|---|---|---|
| Has Tag | The contact has this tag (case-insensitive) | Tag |
| Has Email | The contact has a primary or secondary email | none |
| Has WhatsApp | The contact has a WhatsApp number or WhatsApp user ID | none |
| Field Equals | The chosen contact field equals the value exactly | Field, Value, Ignore case |
| Field Contains | The chosen contact field contains the value | Field, Value, Ignore case |
| Created Within | The contact was created within the last N hours | Within (hours), default 24 |
Typical uses:
- Has Tag "customer" → TRUE: support reply; FALSE: sales reply.
- Has Tag "welcomed" → TRUE: end; FALSE: send the welcome, then Add Tag "welcomed". This sends the welcome only once per contact, even though Message Received fires on every message.
- Has Email before Send Email, so contacts without an address don’t fail the run.
- Created Within 1 hour → only treat genuinely new contacts as new leads.
Fields available: Full Name, Company Name, Job Title, Department, Country, City, Language, Primary Email, Secondary Email, WhatsApp Number, Mobile Number, Alternate Phone, Owner User Id, Notes.