View Categories

Troubleshooting: Scheduler

An activity type is missing from the picker

  • Your plan or your user permissions do not include that channel’s feature. Ask your CompanyAdmin to confirm access.

"Scheduler request failed."

  • Retry the save, reschedule, or cancel action. If it persists, confirm the underlying broadcast, template, or workflow still exists.

A broadcast scheduled from Email or WhatsApp Campaigns doesn’t show up on the Scheduler

  • Refresh the Scheduler page — it should appear automatically without a separate entry. If it’s still missing, reopen the broadcast in its source module to confirm the schedule actually saved.
Scroll to Top