Peikly Email Setup Guide #
Peikly email setup allows you to send campaigns and manage email conversations by configuring outbound mail servers and reply-to mailboxes.
This setup is required before you can send emails or receive replies from your contacts.
Understanding Email Setup in Peikly #
Peikly uses two main components for email functionality:
Outbound Mail Server (SMTP) #
Used for sending email campaigns and broadcasts.
Reply-To Mailbox #
Used for receiving replies and managing conversations with contacts.
Both parts are required for a complete email setup.
How to Configure SMTP Mail Server #
To set up your outbound email server:
- Go to Email → Mail Servers
- Click Add Mail Server
- Enter SMTP details:
- Host
- Port
- Username
- Password
- Save and validate the server
Once validated, your server is ready for sending campaigns :contentReference[oaicite:0]{index=0}.
How to Set Up a Reply-To Mailbox #
To receive email replies:
- Go to Email → Mailboxes
- Click Add Mailbox
- Choose connection type:
- IMAP
- POP3
- Enter mailbox credentials
- Assign the mailbox to a user
- Save and test the connection
Each mailbox is linked to a specific user for managing conversations :contentReference[oaicite:1]{index=1}.
How Email Sending Works #
After completing your setup:
- Campaigns use the SMTP server to send emails
- Replies are received in the assigned mailbox
- Users can manage conversations from the inbox
This ensures full communication flow.
Common Email Setup Issues #
SMTP Validation Fails #
If your SMTP server cannot be validated:
- Check host and port
- Verify username and password
- Ensure your provider allows external connections
Mailbox Not Syncing #
If emails are not received:
- Check IMAP/POP3 settings
- Verify credentials
- Confirm mailbox access permissions
Emails Not Delivered #
If emails are sent but not received:
- Check spam or junk folders
- Verify sender reputation
- Test with a simple email first
Tips for a Successful Email Setup #
- Use a reliable email provider
- Start with a small test campaign
- Monitor delivery and response rates
- Keep your credentials secure
What to Do Next #
After completing your email setup:
- Create an email template
- Build your first email campaign
- Start sending messages to contacts
Summary #
Peikly email setup enables you to send and receive emails through campaigns and conversations. By configuring SMTP and mailboxes correctly, you unlock full email functionality in the platform.
