Every conversation, read and remembered
Peikly’s AI reads what each contact actually said on WhatsApp and email. It picks out the facts that matter, such as role, budget, timeline and product interest, saves them as notes, and makes sure no "get back to me later" is forgotten.
The most useful details are buried in chat history
A customer mentions their budget in one message and their deadline three weeks later. Nobody writes it down, the next person on the team asks again, and "call me next Tuesday" slips through the cracks.
Peikly reads the conversation for you and keeps what matters where your whole team can see it.
Working quietly in the background
It reads new conversations
When a contact has new WhatsApp or email activity, the AI reviews the recent conversation together with your team’s notes.
It writes down what matters
Useful facts are saved as notes on the contact, marked with an AI badge so you always know where they came from.
It acts on requests
If a contact asks to be contacted later, a follow-up reminder is created for their owner at that time.
More than a transcript
Key facts as notes
Role, budget, timeline and product interest, written back as notes with an AI badge. Delete one and it will not come back.
Follow-ups never missed
"Call me next week" becomes a reminder in the owner's time zone. If the contact has no owner, everyone with access is notified.
Real replies, not auto-replies
Out-of-office and "do not reply" responses to your campaigns are recognised and do not count as interest.
Feeds the lead score
What customers say, and what your team notes, adjusts their Hot, Warm or Cold score.
Predictable costs
The AI only reviews contacts with genuinely new activity, and at most once a week for everyone else.
Availability
The conversation analyzer is part of customer potential scoring, included in selected Peikly plans. See our pricing for details.
What you need first:
- WhatsApp or email conversations with your contacts in Peikly
Conversation Analyzer: frequently asked questions
Which conversations does it read?
Each contact’s recent WhatsApp and email messages, together with the notes your team has written about them.
Can I see what the AI wrote?
Yes. Every note it adds is marked with an AI badge on the contact. You can edit or delete it, and a deleted AI note is never added again.
Does it send messages to my customers?
No. It only reads conversations, writes notes and creates reminders for your team. Nothing is sent to the contact.
Works well with
Customer Potential Checker
Every contact scored Hot, Warm or Cold from real engagement, so your team calls the right people first.
Notes, Tasks and Reminders
Notes on every contact, reminders when it is time to follow up, and messages scheduled to send themselves.
AI Brand Memory
Tell Peikly about your business once; every AI tool uses it, and you decide what else it learns.
Ready to bring your marketing into one place?
Create your Peikly account in minutes and connect your first channel today.