EMAIL

Your email, right next to your customers

Connect each team member’s mailbox to Peikly. Campaign replies and customer emails arrive there, linked to the contact, and you can answer without switching to another app.

THE PROBLEM

Customer emails get lost in personal inboxes

A customer replies to a campaign, the email lands in someone’s personal inbox, and nobody else knows the conversation happened. The contact’s history in your CRM stays incomplete.

In Peikly, email conversations sit with the contact, alongside WhatsApp, campaigns and notes.

HOW IT WORKS

Connected in minutes

1

Connect the mailbox

Sign in with Google or Microsoft, or enter IMAP or POP3 details for any other provider.

2

Assign it

A company administrator assigns each mailbox to the person who uses it.

3

Read and reply

Read, reply, forward and write new emails from Peikly; they go out from the mailbox itself.

WHAT YOU GET

A proper inbox, inside your CRM

Gmail and Outlook

Secure sign-in with Google or Microsoft 365, or IMAP and POP3 for any other provider.

Private to its owner

Each mailbox is assigned to one person, and only they see its emails.

Linked to the contact

Emails appear in the contact's conversation and timeline, next to everything else that happened with them.

AI writing help

Draft or improve an email in your brand's voice, based on your recent conversation with that contact.

Campaign replies come home

Use a mailbox as a campaign's reply-to address, and replies arrive in Peikly.

Problems flagged early

If a mailbox stops syncing, it is retried automatically and you are notified, and the warning clears once it recovers.

Availability

Email inboxes are included in Peikly plans with email. See our pricing for details.

What you need first:

  • A Gmail, Microsoft 365, Outlook.com or IMAP/POP3 mailbox
QUESTIONS

Email Inboxes: frequently asked questions

Can my colleagues read my emails?

No. A mailbox is assigned to one person, and only that person sees its emails in Peikly.

Which address do my emails come from?

From the mailbox’s own address, sent through its own connection, so customers reply to the inbox they already know.

Can we use one shared inbox?

Yes. Assign it to the person who coordinates responses, such as a team lead.

RELATED FEATURES

Works well with

Email Campaigns

Send email campaigns through your own sending provider, with audience filters, scheduling and full tracking.

AI Copywriter

Social captions, WhatsApp templates, email templates and replies, written in your brand's voice.

Contact Management

One contact list for every channel, with full history, smart filters, bulk actions and easy import.

Ready to bring your marketing into one place?

Create your Peikly account in minutes and connect your first channel today.

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