---
title: "Troubleshooting: Sign In (Social)"
description: "Provider not enabled by the platform admin. Use email/password sign-in."
url: "https://peikly.com/docs/troubleshooting-sign-in-social/"
updated: "2026-10-06"
category: Troubleshooting
tags:
  - Manual sync
---

# Troubleshooting: Sign In (Social)

**Button not visible**

- Provider not enabled by the platform admin. Use email/password sign-in.

**"Your external account did not provide an email address."**

- Your Facebook/Google/Microsoft account has a private email setting.
- Log in to the provider and make the email visible.

**"No account is registered with this external provider."**

- You are trying to sign in but never registered.
- Go to **Create Account** and use the same social provider to register.