---
title: 11.6 On Exception and Automatic Stop
description: Every step has an On exception setting that decides what happens when the step fails (for example the WhatsApp message is rejected or the contact has no…
url: "https://peikly.com/docs/on-exception-and-automatic-stop/"
updated: "2026-10-07"
category: Automation Workflows
tags:
  - Manual sync
---

# 11.6 On Exception and Automatic Stop

Every step has an **On exception** setting that decides what happens when the step fails (for example the WhatsApp message is rejected or the contact has no email address):

| On exception | What happens |
| --- | --- |
| **Stop workflow and keep current state** (default) | The run stops on this step with status **Failed**. You can fix the cause and retry it from this step ([11.32](/docs/retry-a-failed-execution/)). |
| **Go to next step** | The failure is logged as skipped and the run continues with the step this one connects to. |

Use **Go to next step** only when the rest of the flow still makes sense without this step. A typical case is a "nice to have" tag.

**Automatic stop:** each failed run increases the workflow's failure streak, and each completed run resets it. When the streak reaches **Stop after consecutive failures** (default 3), the workflow is stopped. The designer then shows a **Workflow Health** box with the streak and the reason. Fix the cause, then save and publish a fixed version to bring it back online. While the streak is above zero but below the limit, the health shows **Broken**.