---
title: 11.27 Create a Workflow with AI (Quick Actions)
description: You can describe an automation in plain words and let the AI assistant build it.
url: "https://peikly.com/docs/create-a-workflow-with-ai-quick-actions/"
updated: "2026-10-07"
category: Automation Workflows
tags:
  - Manual sync
---

# 11.27 Create a Workflow with AI (Quick Actions)

You can describe an automation in plain words and let the AI assistant build it.

1. Click the ⚡ **Quick Actions** button in the top bar (or open the support widget) and choose **Create Automation**.
2. Answer the questions: **Workflow name**, **What should this automation do?**, **Trigger (optional)**, and **Activate immediately**.
3. The assistant shows the proposed trigger and every step, including the branches ("if yes: step 4; if no: step 3").
4. If a step needs something from your account (a WhatsApp or email template, a mailbox, or a team member), you're asked to pick it.
5. Confirm. The workflow is saved (and published, if you chose **Activate immediately**), and the designer opens so you can review or adjust it.

**What it can build:** every contact, messaging and condition activity in the designer, including **Message Matches** branches, plain-text WhatsApp replies and custom emails, delays, and branches that meet again. On WhatsApp message triggers it always puts **Add/Upsert Contact** first.

**What it does not build:** campaign, broadcast and Pinterest activities. Add those in the designer.

**How to describe it well:**

- Name the trigger: "When someone messages us on WhatsApp…", "When I add a contact…", "When an order is completed…".
- List each case with its keyword and reply: "if they write 'price', reply with: …; if they write '/website', reply with: …".
- Say what happens to everyone afterwards: "then tag them Lead and assign them to Sara".
- Say what to do when nothing matches: "otherwise do nothing", or "otherwise reply: …".

**Example request:** "When a WhatsApp message arrives: if it contains 'price', reply with our price list (AED 999 for the basic package); if it is exactly '/website', reply with links to our portfolio; otherwise do nothing. Tag everyone we answered as Lead."