---
title: "11.13 Activities: Add Tag, Remove Tag and Update Field"
description: All three need a contact. On message and store triggers, put Add/Upsert Contact before them.
url: "https://peikly.com/docs/activities-add-tag-remove-tag-and-update-field/"
updated: "2026-10-07"
category: Automation Workflows
tags:
  - Manual sync
---

# 11.13 Activities: Add Tag, Remove Tag and Update Field

All three need a contact. On message and store triggers, put **Add/Upsert Contact** before them.

**Add Tag** (Add Tag to Contact)

- **Tag:** pick an existing tag or type a new one. One tag per step; add several steps for several tags.
- Adding a tag the contact already has is fine. Nothing changes.
- Tags are how you segment contacts for campaigns. A broadcast's **Tags** filter can target everyone a workflow tagged.

**Remove Tag** (Remove Tag from Contact)

- **Tag:** the tag to remove. Removing a tag the contact doesn't have is fine.

**Update Field** (Update Contact Field)

- **Field:** Full Name, Company Name, Job Title, Department, Country, City, Language, Primary Email, Secondary Email, WhatsApp Number, Mobile Number, Alternate Phone, Website or Notes.
- **Value:** the fixed text to write. An empty value clears the field.
- The old value is replaced, not appended. Overwriting **Notes** or **WhatsApp Number** loses the previous content. To keep a history, use contact notes instead ([5.10](/docs/contact-notes/)).